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Protoflow and ClickBank: Who Handles Your Payment
Protoflow orders are paid through ClickBank, a digital marketplace and payment platform, and the charge appears on your statement as CLKBANK*. ClickBank processes the payment, while the seller sets the product, the shipping and the guarantee. For order problems, contact the order desk first, then ClickBank buyer support, then your card issuer.
Written by the Protoflow label teamUpdated · 4 min read
What it is01
What is ClickBank?
An online marketplace and payment platform that lets sellers of digital and physical products take payment and pay affiliates.
Many sales-page brands use it, because it handles cards, tax and affiliate commissions in one place. ClickBank is not the seller and does not make the product. It publishes buyer support pages with steps for orders, refunds and cancellations (ClickBank, buyer support). We read those as general guidance and not as terms for this product.
Roles02
Who does what?
| Party | Role |
|---|---|
| Seller and order desk | Product, shipping, guarantee |
| ClickBank | Payment processing and buyer support |
| This site | Information and order links; earns a commission |
| Your card issuer | Dispute rights on charges |
Statement03
What appears on your statement?
CLKBANK*, followed by a product or seller reference.
If you do not recognise a charge, check your confirmation email for the order ID and see the ClickBank page that helps identify purchases (ClickBank, buyer support). Do not dispute a charge you made without first contacting the order desk, unless the amount is wrong. A dispute can freeze a refund process.
Capsules never stand in for a drug. Share the label with your doctor.
Affiliate04
How does this site fit in?
We are a retailer that sends readers to the checkout and earns a commission through ClickBank's affiliate system, at no extra cost to you.
We say so on every page with an order button. That tie is a reason to read our advice with care, and to check the claims against the sources we cite. We never see your card details, which go to ClickBank.
Refunds05
Who handles a refund?
The seller, under the 60-day terms, with ClickBank processing the money.
The sales page describes the guarantee. Start with the order desk, quoting your order ID, and follow the written steps on our refund policy page. If the seller does not respond, ClickBank buyer support can intervene on eligible orders. Keep dates and screenshots.
Escalation06
What if it goes wrong?
- Write to the order desk with the order ID
- Call +1 (651) 610-1515 and note the time
- Open a ClickBank buyer support request
- Dispute the charge with your card issuer (FTC, Free trials and tribulations)
- Report deceptive practices to the FTC
Move up the list at each step, giving each a reasonable time to respond.
Privacy07
What about your data?
Payment details go to ClickBank, and your name and address go to the seller for shipping.
Our site sets no cookies and loads no analytics, as the privacy policy explains. ClickBank has its own privacy policy that governs the checkout. Read it if you are concerned. Use a card, not a debit card tied to your main account, if you want an extra layer of protection.
BuyGoods08
Why does a brand pack show a BuyGoods logo?
We do not know, and we flag it for the seller, since the checkout we describe is ClickBank.
BuyGoods is another payment platform. The logo may be a leftover from other materials. We show it on our checkout page with a caption saying so. If your checkout screen shows a different platform than we describe, call the order desk before you pay.
E-books09
How do the e-books arrive?
Typically as digital downloads linked from your confirmation email, since ClickBank is built for digital delivery.
The sales page lists four e-books with the 3-bottle and 6-bottle packs. We have not seen the delivery process, so check your email after the order. If a link fails, tell the order desk. Be careful with any download from a source other than the confirmation email, and scan files before opening them.
Bottom line10
What is the bottom line on ClickBank?
ClickBank takes the payment, the seller keeps the promise and you hold the records.
Check the screen, keep the email and escalate in order. Most order problems are solved at the first step, a clear email to the order desk with an order ID, and the later steps exist for the few that are not, so keep your tone calm and your records tidy throughout.
FAQ11
Questions on this topic
Is ClickBank safe?
It is a widely used payment platform. As with any, read the checkout and keep your confirmation email.
What does CLKBANK* on my statement mean?
It is ClickBank's statement name for the order.
Can ClickBank refund me?
Its buyer support can help with eligible orders. Start with the order desk.
Does ClickBank store my card details?
It processes payment details at checkout. See its privacy policy.
Who wrote this12
Written and reviewed by
Pages built from the label, the sales page and linked NIH, FDA, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a USA authorized retailer of Protoflow, not by the manufacturer or the label distributor. Buying through our order links earns us money.
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More about Protoflow
USA Authorized Retailer
Ready to try Protoflow?
Check your medicines first and get urinary symptoms looked at. Then pick a pack: three or six bottles ship free in the US and cost less per bottle, and every pack carries the 60-day money-back guarantee.
- Secure ClickBank checkout
- 60-day money-back guarantee
- Free US shipping on 3 or 6
